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Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By creating an account or using Rufuf Store Cloud services, you agree to these Terms of Service. If you do not agree, you may not use our platform. These terms constitute a legally binding agreement between you and Rufuf Store Cloud.

2. Subscription Plans

We offer three subscription tiers: Starter, Pro, and Enterprise. Each plan includes a 1-month free trial with no credit card required. After the trial, your selected plan's monthly fee will be charged. You can upgrade, downgrade, or cancel at any time.

3. Acceptable Use

You agree to use Rufuf only for lawful purposes. You may not use the platform to sell illegal products, engage in fraud, infringe intellectual property rights, or transmit malicious code. We reserve the right to suspend accounts that violate these terms.

4. Payment Processing

Rufuf does not charge transaction fees on your sales. Payment gateway fees (Stripe, PayTabs, etc.) are separate and charged by the respective provider. You are responsible for configuring payment gateways and ensuring compliance with local tax regulations.

5. Data and Content

You retain ownership of all data and content you upload to your store. You grant us a limited license to process your data solely to provide our services. We do not access, share, or sell your store data to third parties.

6. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for downtime caused by maintenance, infrastructure failures, or events beyond our control. Scheduled maintenance is announced in advance.

7. Limitation of Liability

Rufuf Store Cloud is provided "as is" without warranties of any kind. Our liability is limited to the amount you paid in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages.

8. Cancellation and Refunds

You can cancel your subscription at any time from your dashboard settings. Cancellation takes effect at the end of your billing cycle. Refunds for partial months are not provided. Annual subscriptions may be refunded on a pro-rata basis within 30 days.

9. Contact

For questions about these terms, contact us at legal@rufuf.store or write to: Rufuf Store Cloud, Rue Bliss, Hamra, Beirut, Lebanon.