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Support Center

We're here to help you succeed with your store.

Email Support

support@rufuf.store

Response within 24 hours

Live Chat

Available 24/7 for Pro & Enterprise plans

Average response: under 2 minutes

Phone Support

+961 1 234 567 (Lebanon)

+966 11 234 567 (KSA)

Business Hours

Monday - Friday: 9 AM - 6 PM

Saturday: 10 AM - 4 PM (GMT+3)

Frequently Asked Questions

How do I reset my password?

Click "Forgot Password" on the login page and enter your email. You'll receive a reset link.

How do I add a POS terminal?

Navigate to POS Terminals in your dashboard and click "Add Terminal". Enter the terminal name, location, and device type.

Can I change my subscription plan?

Yes, go to Settings > Billing & Plan to upgrade or downgrade your plan at any time.

Our Offices

Beirut, Lebanon

Rue Bliss, Hamra, Beirut

Riyadh, KSA

King Fahd Road, Olaya District, Riyadh