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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, store name, and payment details. We also collect data about your store's activity, including orders, products, customer interactions, and POS terminal usage.

2. How We Use Your Information

Your data is used to provide and improve our services, process transactions, send important notifications about your store, provide customer support, and comply with legal obligations. We do not sell your data to third parties.

3. Data Storage and Security

We use enterprise-grade encryption for data in transit and at rest. Your data is stored in secure cloud infrastructure with automated daily backups across multiple regions. We comply with PCI-DSS standards for payment processing.

4. Cookies and Tracking

We use essential cookies to maintain your session and authenticate your account. We also use analytics cookies to understand how our platform is used and improve our services. You can control cookie preferences in your browser settings.

5. Your Rights

You have the right to access, correct, export, or delete your personal data at any time. To exercise these rights, contact us at privacy@rufuf.store. We will respond within 30 days of your request.

6. Data Retention

We retain your data for as long as your account is active. After account cancellation, we retain transactional data for 90 days for legal and tax purposes, then permanently delete all personal data.

7. Contact Us

For privacy-related questions or requests, contact us at privacy@rufuf.store or write to: Rufuf Store Cloud, Rue Bliss, Hamra, Beirut, Lebanon.